Hiogi – Service Community – White Label Service Community Planning & Implementation – backed by Hasso Plattner Ventures, Stroeer Mediaventures, and Mike Zehden.
Hiogi is a web community that answers any wireless question which can be sent to the community via a Premium SMS, MMS or via email from a Mobile Devices.
Revenue streams arise from premium messages, B2B setup fees, targeted text ads within the messages, onsite marketing, and premium services.
User need: People want simple search functionalities on the mobile phone and value individual advice. They are willing to generate content, to share and participate.
Role: Interim CEO and Company Sale 2010/11
Service Community benefits
- C2C: Mobile answering service: High-quality answers produced at minimal cost
- B2B: Mobile customer support service:
- Easy Call-Center Integrations
- Leverages the technology & resources
- Implemented within client backend
- Drives direct sales